integrated user experience design

From Cradle to Sprint: Creating a Full-Lifecycle Request Pipeline at Nationwide

Level: Practicing

Learn how the Corporate Internet Solutions group at Nationwide Insurance found creative ways to manage the competing and vague priorities of corporate silos by incorporating ideation into the portfolio pipeline. As the connection point between otherwise disconnected corporate entities, the Product Owner team adapted the Scrum process to better manage 17 dependent projects, reluctant internal business partners, and suspicious methodologists, by articulating clear Pre-Discovery activities, RITE usability testing, scenario planning, and kanban in the quest for continuous flow.

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