This stimulating talk starts by exploring the popular Technology Adoption Lifecycle, and how it relates to agile adoption. Next Ahmed illustrates how to practically “cross the chasm” between project-level and enterprise-wide agile adoption initiatives using a value-based roadmap. The roadmap, which consists of five steps (Collaborative, Evolutionary, Integrated, Adaptive, & Encompassing), is a result of 4 years of research and industry experience. Participants will see how to create their own value-based agile roadmaps as well as discuss key concepts related to enterprise agile adoption.

This report shares the successful adoption of agile practices in redefining the support group in our IT Organization. The report includes a unique organization of a collaborative, team-based approach to handling support requests, benefits achieved, lessons learned, and the next steps towards continual improvements for the customer experience and excellence in software development & support. We describe how an organization can use an innovative approach to transform the culture and the effectiveness of the support organization from an operational cost center to a value-added thought partner.

Those who attend conferences or read books and articles discover new ideas they want to bring into their organizations—but they often struggle when trying to implement those changes. This session offers proven change management strategies to help you become a more successful agent of change in your organization. Learn how to plant effective seeds of change, and what forces in your organization drive or block change. Come and discuss your organizational and personal change challenges.