To enable the Agile Value “Courage”, we have to empower internal coaches, project managers, team leaders, and team members to change the organizations culture. Only a coach (or a manager / executive in his/her role as coach) is in the position to initiate and keep this process alive. Thus a coach has to be able to:

• make human systems transparent
• reduce or adjust complexity
• enforce dialogues and solutions
• set and enact clear goals
• build trust in the team and in the customer collaboration
• focus on sustainable decisions
• clarify conflicts