First, Kill All The Metrics!
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, Chris Matts
How well are we served by our current metrics? Do metrics such as developer and tester productivity, ROI, and on-time / on-budget help us improve results? Or, do such metrics drive us towards negative behaviors? In this workshop, we describe the foundation for meaningful metrics. Workshop participants, via a series of exercises, translate this foundation into metrics that they can immediately use. This workshop results from the response I received during my Agile 2008 presentation on the CIO and agile teams. There was a great deal of interest on the topic of aligned, meaningful metrics.
The workshop consists of an introductory explanation that uses stories and examples. We then conduct a series of exercises so that participants can define aligned, meaningful metrics that can can put into immediate use.
- Our goal is to offer insights into and practice on three big ideas.
- First, that meaningful metrics result in measurable business improvements.
- Second, that many IT and development meaningless metrics are imposed on IT and development.
- Third, that IT and development leaders and teams can define and implement meaningful metrics that benefit the organization and the marketplace. The end in mind is that participants will walk out of the workshop with a set of meaningful metrics that they can immediately use.
- We cover the specific topics:
- What are the characteristics of a meaningful metric?
- What are the root causes of poor IT / development metrics and what can leaders and teams do to eliminate poor metrics?
- How to balance internal and external metrics.
- The link among meaningful metrics, business value, time to market, and the last responsible moment.