From Cradle to Sprint: Creating a Full-Lifecycle Request Pipeline at Nationwide

Level: Practicing

Learn how the Corporate Internet Solutions group at Nationwide Insurance found creative ways to manage the competing and vague priorities of corporate silos by incorporating ideation into the portfolio pipeline. As the connection point between otherwise disconnected corporate entities, the Product Owner team adapted the Scrum process to better manage 17 dependent projects, reluctant internal business partners, and suspicious methodologists, by articulating clear Pre-Discovery activities, RITE usability testing, scenario planning, and kanban in the quest for continuous flow.

Process/Mechanics

Introductions

Team and Situation Background, Results Snapshot
- A new Agile team, surrounded by traditional Waterfall teams

Initial Agile Approach and the issues dealing with shifting dependencies, constraints, and capacity
- Traditional Scrum and the collision with the realities of large company inertia

Identifying waste within the Initial Approach
- Innovation or Waste? Creating unique work products to manage external dependencies and continues release planning.

Using kanban to improve productivity

Integrating UxD, UI, RITE testing into the kanban process to rapidly refine the pipeline

Challenges and Future Plans

Q&A

Learning outcomes
  • Learn how a small corporate IT group within a large company matured beyond a traditional Scrum to eliminate waste when dealing with non Agile dependent groups.
  • Learn how the quest for continuous flow gave rise to a kanban system of 5 levels of user story maturity that accommodates ideation within the product portfolio pipeline.
  • Learn how UxD and UI play a integral role in ideation and incorporate RITE Usability testing into the Scrum process without introducing waste.
  • Learn how to leverage Pre-Discovery activities to create the line-of-sight between broader corporate strategy and product vision; and gain alignment amongst competing corporate silos
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